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Aplikace fuzzy logiky pro hodnocení kvality zákazníků / The Application of Fuzzy Logic for Evaluation of Quality of Customers

Presented diploma thesis is involved in the issue of customer evaluation of GALATEK a.s. The main company’s manufacturing program is production of machines for surface treatment. Fuzzy logic models will be used to evaluate customers. This models will be crated in software such as MS Excel and MathWorks MATLAB. First part of the diploma thesis contains theoretical summarization needed to understand whole issue. Basic information about company are presented in second part of the diploma thesis. Third part contains customer evaluation based on co-operation with company, outcomes and proposals which are results of customers evaluation.

Identiferoai:union.ndltd.org:nusl.cz/oai:invenio.nusl.cz:240555
Date January 2016
CreatorsPipková, Zuzana
ContributorsŠebestová, Monika, Dostál, Petr
PublisherVysoké učení technické v Brně. Fakulta podnikatelská
Source SetsCzech ETDs
LanguageCzech
Detected LanguageEnglish
Typeinfo:eu-repo/semantics/masterThesis
Rightsinfo:eu-repo/semantics/restrictedAccess

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