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Spokojenost zákazníků vybrané společnosti a návrhy na její zvýšení / Customer Satisfaction of the Selected Company and Improvement Suggestions

The primary aim of this diploma thesis is to suggest proposals leading to the increased level of customer´s satisfaction based on the obtained theoretical knowledge as well as on the performed analysis of the current state and the marketing research.

Identiferoai:union.ndltd.org:nusl.cz/oai:invenio.nusl.cz:433270
Date January 2020
CreatorsPolová, Silvie
ContributorsVálková, Markéta, Chlebovský, Vít
PublisherVysoké učení technické v Brně. Fakulta podnikatelská
Source SetsCzech ETDs
LanguageCzech
Detected LanguageEnglish
Typeinfo:eu-repo/semantics/masterThesis
Rightsinfo:eu-repo/semantics/restrictedAccess

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