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Analýza spokojenosti daného segmentu zákazníků a návrhy na zvýšení jeho poptávky / Analysis of the Satisfaction of Selected Customer Segment and Proposals to Increase the Demand

Master´s thesis deals with the issue of segment “students” and its demand in the selected stores Maloobchodní sítě BRNĚNKA, spol. s r.o. To ensure that proposed solutions to best serve company itself, is an analysis of the current situation and customer satisfactions and needs analysis, made in the form of marketing research. It contains suggestions, to help increase demand in this segment and that serve to keep competitiveness stores.

Identiferoai:union.ndltd.org:nusl.cz/oai:invenio.nusl.cz:224563
Date January 2014
CreatorsRozsypalová, Šárka
ContributorsIng. et Ing. Miloš Škrdlík, MSc., MBA, Bayerová, Vladimíra
PublisherVysoké učení technické v Brně. Fakulta podnikatelská
Source SetsCzech ETDs
LanguageCzech
Detected LanguageEnglish
Typeinfo:eu-repo/semantics/masterThesis
Rightsinfo:eu-repo/semantics/restrictedAccess

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