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Analýza spokojenosti zákazníků společnosti LCS INTERNATIONAL, a.s. s informačními systémy Helios / Analysis of customers satisfaction of company LCS INTERNATIONAL with information systems Helios

The main goal of this Master`s thesis is to find out the satisfaction of current customers with the economic information systems HELIOS produced by LCS International, Inc. company. This company is engaged in the development and distribution of these information systems. The Master`s thesis contains the analysis of the customers` satisfaction results. On the basis of this analysis the strong and weak points in each information system were identified from the current customers` points of view. My proposals in this work lead to the increase of the customers` satisfaction with the HELIOS information systems.

Identiferoai:union.ndltd.org:nusl.cz/oai:invenio.nusl.cz:408036
Date January 2007
CreatorsVlček, Petr
ContributorsTymočko, Václav, Chalupský, Vladimír
PublisherVysoké učení technické v Brně. Fakulta podnikatelská
Source SetsCzech ETDs
LanguageCzech
Detected LanguageEnglish
Typeinfo:eu-repo/semantics/masterThesis
Rightsinfo:eu-repo/semantics/restrictedAccess

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