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Credibility and Authority on Internet Message-Boards

This research aimed to provide some proof or refutation of the hypothesis that online communities develop specialized vocabularies, often technical jargon, and use elements of those vocabularies, here labeled tokens, to ascribe credibility and/or authority to other posters. The literature from a variety of communications fields relating to this topic was summarized as a progression from an early limitations model of computer-mediated communication (CMC) to a later opportunities model. The drawbacks of current research were outlined and some new paths were sketched, including the methodology employed here.
Several discussions from different Web sites, each containing hundreds of posts, were tabulated and analyzed for the effects of inclusion of anecdotally-chosen token posts. Gauging authority and credibility as attention paid token posts and positive reaction to token posts, respectively, no correlation was found between token posts and attention paid them. One of three discussions showed a strong correlation between token posts and positive reaction, while two other discussions analyzed yielded results short of statistical significance. Suggestions were made regarding further work in this expanding field.

Identiferoai:union.ndltd.org:LSU/oai:etd.lsu.edu:etd-07082004-110035
Date08 July 2004
CreatorsGoudelocke, Ryan
ContributorsDavid Kurpius, John M. Hamilton, Emily Erickson
PublisherLSU
Source SetsLouisiana State University
LanguageEnglish
Detected LanguageEnglish
Typetext
Formatapplication/pdf
Sourcehttp://etd.lsu.edu/docs/available/etd-07082004-110035/
Rightsunrestricted, I hereby certify that, if appropriate, I have obtained and attached herein a written permission statement from the owner(s) of each third party copyrighted matter to be included in my thesis, dissertation, or project report, allowing distribution as specified below. I certify that the version I submitted is the same as that approved by my advisory committee. I hereby grant to LSU or its agents the non-exclusive license to archive and make accessible, under the conditions specified below and in appropriate University policies, my thesis, dissertation, or project report in whole or in part in all forms of media, now or hereafter known. I retain all other ownership rights to the copyright of the thesis, dissertation or project report. I also retain the right to use in future works (such as articles or books) all or part of this thesis, dissertation, or project report.

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