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Aplikace fuzzy logiky pro hodnocení kvality zákazníků / The Application of Fuzzy Logic for Evaluation of Quality of Customers

This thesis is analyzing customers of Geocart CZ a.s. company. Thesis is presenting new models of evaluating of customers. Weight mathematic model is created in MS Excel software. In software fuzzyTECH and MATLAB are designed fuzzy models for evaluating of customers with application of fuzzy logic. This method of evaluating should eliminate risk of mistakes with choosing of customers and minimize opportunity costs.

Identiferoai:union.ndltd.org:nusl.cz/oai:invenio.nusl.cz:222120
Date January 2009
CreatorsPukaj, Marek
ContributorsDrápela, Zdeněk, Dostál, Petr
PublisherVysoké učení technické v Brně. Fakulta podnikatelská
Source SetsCzech ETDs
LanguageSlovak
Detected LanguageEnglish
Typeinfo:eu-repo/semantics/masterThesis
Rightsinfo:eu-repo/semantics/restrictedAccess

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