This report outlines a project conducted in collaboration with the Communications Department of Region Sörmland. The aim of this study is to investigate whether internationally recruited employees would benefit from the opportunity to chat with staff who have previously undergone the same process. In this report, individuals who have already completed the process are referred to as ambassadors. For clarity, this work has focused on the perspectives of potential employees. The perspectives of the ambassadors themselves have not been the focus of this study. To investigate this, methods such as environmental analysis, interviews, and user testing were employed. These methods provided valuable information regarding deficiencies and the needs of the target audience. The participants in this study include three individuals who work with international recruitments within Region Sörmland and at Folkhögskolan. Additionally, there are nine students who are currently enrolled in or have completed the KLIV (Qualified Licensure Professions Introduction in Healthcare) program. The data collection resulted in a prototype created using Figma. The prototype was then evaluated through user testing and subsequently underwent an iteration. The results of this study show that it is very interesting and valuable for the target audience to be able to connect with someone who has undergone the same process. There is a need for ambassadors that the target audience can contact. During the project, "contact cards" have been designed for the ambassadors, which show their name, job title, and the hospital in Region Sörmland where they work. Additionally, there is a picture and brief information about the person and the languages they speak. The features identified as valuable for the chat forum are the ability to send images/videos and attach documents. However, the design and features of the chat forum need to be iterated and tested with more members of the target group to ensure its effectiveness and user-friendliness. This study is a bachelor thesis in the field of Information design with focus on interaction design.
| Identifer | oai:union.ndltd.org:UPSALLA1/oai:DiVA.org:mdh-67780 |
| Date | January 2024 |
| Creators | Bengtsson, Sofia |
| Publisher | Mälardalens universitet, Akademin för innovation, design och teknik |
| Source Sets | DiVA Archive at Upsalla University |
| Language | Swedish |
| Detected Language | English |
| Type | Student thesis, info:eu-repo/semantics/bachelorThesis, text |
| Format | application/pdf |
| Rights | info:eu-repo/semantics/openAccess |
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