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ABSTRACT
TRUST AND SELF-DISCLOSURE
IN THE CONTEXT OF COMPUTER MEDIATED COMMUNICATION
Erdost, Tü / rkü / ler
M. S., Department of Psychology
Supervisor: Assoc. Prof. Dr. Bengi Ö / ner &ndash / Ö / zkan
April 2004, 120 pages
This study was aimed to shed light on the effects of computer mediated
communication on self-disclosure and trust which appear to be the two important
concepts within interpersonal relations. To what extent the computer mediated
communication differs from or similar to face-to-face communication in terms of
trust and self-disclosure which play a key role in the establishment, development and
maintenance of relationships was explored. Results were obtained from 100 people who participated in synchronous communication via Internet. Computer administered
multi scaled questionnaire was used for data collection. Results of 2 (communication
medium: face-to-face vs. computer mediated communication) X 2 (intimacy of
relationship: trust vs. self-disclosure) repeated measures of ANOVA revealed a
significant main effect for communication medium and intimacy of relationship
indicating that subjects reported more intimate relationships for face-to-face
communication and the reported levels of self-disclosure were found to be higher
than the reported levels of trust. Also an interaction was found for communication
medium and intimacy of relationship. Although in terms of face-to-face
communication no significant differences were found between trust and selfdisclosure
scores, trust scores were found to be significantly lower when people
communicate via Internet. In addition, findings revealed that both measures of trust
and self-disclosure were significantly lower in computer mediated communication
condition than in face-to-face communication. Findings which did not completely but
partially supported the hypothesis of the study were discussed within the context of
literature and in terms of their theoretical as well as practical implications.
Limitations and possible confounds were also mentioned for their potential influence
on the results.
Keywords: Internet, Computer Mediated Communication, Self-Disclosure, Trust.
| Identifer | oai:union.ndltd.org:METU/oai:etd.lib.metu.edu.tr:http://etd.lib.metu.edu.tr/upload/3/12604928/index.pdf |
| Date | 01 April 2004 |
| Creators | Erdost, Turkuler |
| Contributors | Oner - Ozkan, Bengi |
| Publisher | METU |
| Source Sets | Middle East Technical Univ. |
| Language | English |
| Detected Language | English |
| Type | M.S. Thesis |
| Format | text/pdf |
| Rights | To liberate the content for public access |
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