Return to search

Cloud-based open-source enterprise content management model at a SME operating in the manufacturing sector

El texto completo de este trabajo no está disponible en el Repositorio Académico UPC por restricciones de la casa editorial donde ha sido publicado. / Every year, small- and medium-sized enterprises (SMEs) expand their participation in the Peruvian market, while facing high internal disorganization issues that stifle their growth. This problem is rooted on the fact that the contents generated by these companies are not usually adequately recorded, managed, and exploited, and thus negatively affecting the organization and their competitiveness levels. Now, although most of this issue may be solved through enterprise content management (ECM) solutions, they are not affordable for most SMEs because of their high prices. Within this context, this study proposes the implementation of a cloud-based open-source ECM model at a manufacturing SME in Peru. Through this model, the company was able to access the benefits of an ECM to restructure the way they manage content, gaining 67% more efficiency, establishing a collaboration channel between employees, suppliers, and customers, and reporting a 93% model adaptation rate among staff members. / Revisión por pares

Identiferoai:union.ndltd.org:PERUUPC/oai:repositorioacademico.upc.edu.pe:10757/656282
Date12 November 2019
CreatorsMontesinos-Rosales, Andrea, Salas-Villacorta, Sebastian, Mauricio-Sanchez, David, Raymundo-Ibañez, Carlos
PublisherAssociation for Computing Machinery, Inc
Source SetsUniversidad Peruana de Ciencias Aplicadas (UPC)
LanguageEnglish
Detected LanguageEnglish
Typeinfo:eu-repo/semantics/article, info:eu-repo/semantics/article
Formatapplication/html
SourceRepositorio Academico - UPC, Universidad Peruana de Ciencias Aplicadas (UPC), 11th International Conference on Management of Digital EcoSystems, MEDES 2019, 73, 79
Rightsinfo:eu-repo/semantics/embargoedAccess
Relationhttps://dl.acm.org/doi/10.1145/3297662.3365804

Page generated in 0.0016 seconds