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Digital payments adoption research: A review of factors influencing consumer’s attitude, intention and usage

Yes / Digital payment methods (DPMs) are evolving fast but they are yet to be widely adopted particularly in the developing countries. An initial review of literature suggests that several studies have already been conducted on this topic for understanding antecedents of digital payments adoption. However, only a few studies have examined this emerging topic in the context of developing countries. The aim of this submission is to identify antecedents of consumer adoption and usage of digital payments methods. The results of this literature analysis suggest that constructs related to technology acceptance model (TAM) and unified theory of acceptance and use of technology (UTAUT) along with trust and risk are the most frequently examined constructs for determining consumer’s behavioural intention to use and usage of DPMs. The findings from this work can help researchers selecting factors for inclusion in the future empirical works on this topic.

Identiferoai:union.ndltd.org:BRADFORD/oai:bradscholars.brad.ac.uk:10454/18062
Date25 September 2020
CreatorsPatil, P.P, Rana, Nripendra P., Dwivedi, Y.K.
Source SetsBradford Scholars
LanguageEnglish
Detected LanguageEnglish
TypeConference paper, Accepted manuscript
Rights© 2018 IFIP International Federation for Information Processing. Reproduced in accordance with the publisher's self-archiving policy. The final authenticated publication is available online at: https://doi.org/10.1007/978-3-030-02131-3_6

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