Includes bibliographical references (leaves 46-48). / This formative theory evaluation investigated the feasibility of the programme theory underlying a staff reward and recognition intervention within a retail setting. It contained academic literature which discussed the effects of reward and recognition programmes on motivation and turnover. In addition, best practice guidelines for motivational reward and recognition programmes were used as measure of comparison against the programme's theory. The evaluation questions contained in this dissertation covered various programme evaluation elements and assisted in evaluating the programme's theory.
| Identifer | oai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:uct/oai:localhost:11427/11141 |
| Date | January 2008 |
| Creators | Salie, Saleemah |
| Contributors | Schlechter, Anton |
| Publisher | University of Cape Town, Faculty of Commerce, Institute for Monitoring and Evaluation |
| Source Sets | South African National ETD Portal |
| Language | English |
| Detected Language | English |
| Type | Master Thesis, Masters, MCom |
| Format | application/pdf |
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