This diploma thesis is focused on the identification of needs of workers employed in a retail network in the field of sale of goods and services. The research is based on the international method of questioning VSM94 and personal interviews. The output of this thesis is a detailed analysis, which became the basis for unraveling the drawbacks of the conteporal state of the described problem and also the basis for the proposal of solution.
Identifer | oai:union.ndltd.org:nusl.cz/oai:invenio.nusl.cz:222748 |
Date | January 2010 |
Creators | Němeček, Libor |
Contributors | Mlčochová, Kateřina, Rašticová, Martina |
Publisher | Vysoké učení technické v Brně. Fakulta podnikatelská |
Source Sets | Czech ETDs |
Language | Czech |
Detected Language | English |
Type | info:eu-repo/semantics/masterThesis |
Rights | info:eu-repo/semantics/restrictedAccess |
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