The purpose of this study is to investigate the impact of financial management,
governance and service delivery levels on the effectiveness of municipalities in
KwaZulu-Natal (KZN) for the financial Year, July 2008 to June 2009. The study is
descriptive in nature, using a quantitative technique of surveys via questionnaires
to collect data from chief financial officers (CFOs) from low and medium capacity
municipalities in KZN. Regarding the level of financial management, corporate
governance and service delivery and the impact on effectiveness of municipalities,
the results indicate there are areas of low and high levels of financial
management, corporate governance and service delivery in the municipalities.
There are some areas in which the municipalities are effective and other areas
that need attention. This implies that there is not a 100% state of efficiency with
respect to policies and procedures. The difficulty in carrying out research of this
scope to investigate the impact of financial management, governance and service
delivery levels on the effectiveness of municipalities is that it cannot be measured
with absolute certainty. In addition, municipalities may be influenced by political
powers and this is also difficult, perhaps impossible, to measure. The study is an
important contribution to developing what should be done by municipalities in KZN
to be effective i.e. in developing a framework for success in terms of financial
management, governance and service delivery. / Graduate School of Business Leadership / (M.B.A.)
| Identifer | oai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:unisa/oai:umkn-dsp01.int.unisa.ac.za:10500/6380 |
| Date | 04 September 2012 |
| Creators | Mahabir, Ameer |
| Contributors | Ncube, O. (Mr.) |
| Source Sets | South African National ETD Portal |
| Detected Language | English |
| Type | Thesis |
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