Business leaders are increasingly coming to recognise that there is more to business success
than technical and cognitive competence. Personnel leadership is proving to be critical for
business bottom-line achievements considering that most business outcomes are achieved
through human capital. Emotional intelligence can be used to the advantage of organisations
by developing an emotional intelligence audit. The objective of this study was to investigate
the psychometric properties of the Emotional Intelligence Scale (EIS) developed by Schutte,
Malouff, Hall, Haggerty, Cooper, and Golden (1998) for employees in the mining industry in
South Africa. The psychometric soundness of the EIS was tested.
The general objective of the research was to standardise a psychometric instrument of
emotional intelligence and determine the validity of the Schutte Emotional Intelligence
Questionnaire (EIS) (Schutte, et al., 1998). A valid and reliable measure of emotional
intelligence could be valuable in the organisation to identify specific EI needs that could be
developed through the implementation of EI development programmes. In this context a
standardised psychometric instrument of EI could be of use in organisations during the
training and development of employees.
A cross-sectional survey research method with an availability sample (N = 324) from
employees in the mining industry was used. Exploratory factor analysis was used to confirm
the construct equivalence of the EIS in different racial pups. The results supported a one-factor
model of emotional intelligence. ANOVA analysis was conducted to determine the
levels of emotional intelligence in terms of various demographic aspects such as gender,
racial groups, language groups, and age groups. The results indicated that there are no
significant differences between different demographics aspects and the level of emotional
intelligence. Recommendations for future research were made. / Thesis (M.A. (Industrial Psychology))--North-West University, Potchefstroom Campus, 2007.
| Identifer | oai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:nwu/oai:dspace.nwu.ac.za:10394/1392 |
| Date | January 2006 |
| Creators | Leepile, Tebogo Martha |
| Publisher | North-West University |
| Source Sets | South African National ETD Portal |
| Detected Language | English |
| Type | Thesis |
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