This item is not the definitive copy. Please use the following citation when referencing
this material: Dillon, A. and Morris, M. (1996) User acceptance of new information
technology - theories and models. In: M. Williams (ed.) Annual Review of Information
Science and Technology, Vol. 31, Medford NJ: Information Today, 3-32. ABSTRACT:
Understanding the factors that influence user acceptance of information technology is of
interest both to researchers in a variety of fields as well as procurers of technology for
large organizations. The present chapter reviews literature which demonstrates the nature
of technological acceptance is mediated by distinct factor groups related to the
psychology of the users, the design process of information technology, and the quality of
the technology in user terms. It is concluded that current research offers insights that can
support the derivation of reliable predictions of user acceptance. However, potentially
overlapping theories seem to exist independently of each other and there exists scope for
a unifying framework to extend innovation diffusion concepts and systems design models
(particularly user-centered design) into a formal theory of user acceptance of information
technology.
| Identifer | oai:union.ndltd.org:arizona.edu/oai:arizona.openrepository.com:10150/105584 |
| Date | January 1996 |
| Creators | Dillon, Andrew, Morris, Michael G. |
| Contributors | Williams, Martha E. |
| Publisher | Medford, N.J.: Information Today |
| Source Sets | University of Arizona |
| Language | English |
| Detected Language | English |
| Type | Book Chapter |
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