This work deals with consumer protection within travel agencies. A part of the work is a literary research of the current situation of the CK and CA market, an analysis of selected travel agencies, and a questionnaire survey, which aimed to determine how aware consumers are of their rights when purchasing a trip. Consumer protection is still a relevant topic that is necessary to pay attention to.
Identifer | oai:union.ndltd.org:nusl.cz/oai:invenio.nusl.cz:136758 |
Date | January 2012 |
Creators | PAPEŽOVÁ, Jana |
Source Sets | Czech ETDs |
Language | Czech |
Detected Language | English |
Type | info:eu-repo/semantics/masterThesis |
Rights | info:eu-repo/semantics/restrictedAccess |
Page generated in 0.0017 seconds