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Ochrana spotřebitele v cestovní kanceláři / Consumer protection in a travel agency

This work deals with consumer protection within travel agencies. A part of the work is a literary research of the current situation of the CK and CA market, an analysis of selected travel agencies, and a questionnaire survey, which aimed to determine how aware consumers are of their rights when purchasing a trip. Consumer protection is still a relevant topic that is necessary to pay attention to.

Identiferoai:union.ndltd.org:nusl.cz/oai:invenio.nusl.cz:136758
Date January 2012
CreatorsPAPEŽOVÁ, Jana
Source SetsCzech ETDs
LanguageCzech
Detected LanguageEnglish
Typeinfo:eu-repo/semantics/masterThesis
Rightsinfo:eu-repo/semantics/restrictedAccess

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