Technology providers understand that almost all companies from banks to cell phone carriers are challenged to be synchronized with the evolution of their products.Failure to understand and utilize new developments, especially with hardware and
software, is detrimental to any corporation. One of the biggest challenges high-tech companies face, is the ability to enhance their current training modules. Moreover, in the
education process, companies could miss the opportunity of extracting valuable information from their own products and services.
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The objective of this thesis is to highlight the importance of investing in the growth of knowledge transfer models. It will assess current methods of communication to
provide recommendations of the most efficient vehicles in education. The investigation performed also targets possible solutions to help strengthen the feedback and vital
information that can be gathered during the process of coaching.
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The context of this research is to provide a suggested tool that should be implemented by technology companies to increase the efficacy of training modules.
Information found in the text was drawn from research literature on knowledge transfer.The ideas diffused in this paper are intended to plant a seed in key areas of
communication that directly impact the bottom line of a business. My ultimate goal is to have high-tech companies utilize the recommended models to transfer knowledge and, at
the same time, acquire valuable information. The suggestions presented have potential to generate an increase in sales, revenue and client retention. / text
| Identifer | oai:union.ndltd.org:UTEXAS/oai:repositories.lib.utexas.edu:2152/19691 |
| Date | 04 March 2013 |
| Creators | Villalon, Eduardo Uribe |
| Source Sets | University of Texas |
| Language | en_US |
| Detected Language | English |
| Format | application/pdf |
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