Chapter 2 starts by discussing the approach to take when evaluating open source software from a value perspective, in other words, to look past the “excitement” in order to make an objective, fact-based decision. To identify value aspects, the customer activity cycle is used. This cycle defines three phases of activity – pre, during and post, with value contributions possible at each phase. The pre phase is then elaborated upon in this chapter – a phase where the decision on “what” is made. In other words, what product is most necessary for an organisation based on its current requirements in the value chain, the value delivery network as well as minimising the type of risks involved. / Prof. N. Lessing
| Identifer | oai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:uj/uj:8550 |
| Date | 23 April 2008 |
| Source Sets | South African National ETD Portal |
| Detected Language | English |
| Type | Thesis |
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