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An empirical study of stressors, consequences and outcomes among a group of hospitality workers in the Western Cape

Word processed copy. / Includes bibliographical references. / Stress in the South African hospitality industry is an important but neglected topic in the stress literature. This research report investigates the stressors affecting hospitality workers, the consequences of stress amongst hospitality workers and the coping mechanisms that they employ to deal with these stressors.

Identiferoai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:uct/oai:localhost:11427/5835
Date January 2006
CreatorsMendelowitz, Bradley
ContributorsBagraim, Jeff
PublisherUniversity of Cape Town, Faculty of Commerce, Organisational Psychology
Source SetsSouth African National ETD Portal
LanguageEnglish
Detected LanguageEnglish
TypeMaster Thesis, Masters, MCom
Formatapplication/pdf

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