Magister Commercii (Industrial Psychology) - MCom (IPS) / Organisational citizenship behaviour (OCB) has been documented as an important work
outcome that correlates positively with positive job performance. Engagement in OCBs
is not a random event, and it depends on a myriad of factors that include the
organisation's ability to put in place measures to develop employees' emotional
intelligence. Change-oriented leadership plays a pivotal role in fostering emotional
intelligence and the engagement in OCBs as the 21st century organisation strives to adapt
to changes in the external environment.
The primary goal of the study was to conduct an investigation of the relationships
between change-oriented leadership, emotional intelligence and OCB. The secondary aim
of the study was to validate a theoretical model explaining the structural relationships
between these variables in a South African University.
A convenience sample consisting of 206 support staff at a selected university in the
Western Cape Province was drawn. Generally, high levels of reliability were found in the
sub-scales of the latent variables. In addition, the unidimensionality of the sub-scales was
tested using exploratory factor analyses (EFA). The overall measurement and structural
models were ascertained using confirmatory factor analysis (CFA) and structural
modelling, respectively, using the LISREL 8.80 software.
The Reasonable model fit was found for the overall measurement model of the specific
latent variables through confirmatory factor analyses (CFA). Structural equation
modelling (SEM) also showed reasonable model fit for the structural model.
| Identifer | oai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:uwc/oai:etd.uwc.ac.za:11394/6438 |
| Date | January 2017 |
| Creators | Sefela, Fred |
| Contributors | Allen-Ile, Charles |
| Publisher | University of the Western Cape |
| Source Sets | South African National ETD Portal |
| Language | English |
| Detected Language | English |
| Rights | University of the Western Cape |
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