by Ng Long-Tan. / Thesis (M.B.A.)--Chinese University of Hong Kong, 2000. / Includes bibliographical references (leaves 51-55). / ABSTRACT --- p.iii / TABLE OF CONTENTS --- p.iv / LIST OF ILLUSTRATIONS --- p.vi / ACKNOWLEDGEMENT --- p.vii / Chapter / Chapter I --- INTRODUCTION --- p.2 / Chapter II --- LITERATURE REVIEW --- p.5 / The Applicability of Social Accounts Theory in Change Management --- p.5 / Classification of Social Accounts Theory --- p.7 / Types of Social Accounts --- p.8 / Chapter (a) --- Mitigating Accounts: lessening apparent responsibility --- p.8 / Message-Communicator Characteristics --- p.9 / Chapter (b) --- Exonerating Accounts: legitimate motives --- p.11 / Chapter (c) --- Reframing Accounts: altering perceptions about consequences --- p.12 / Chapter III --- RESEARCH SETTING --- p.14 / Hypotheses --- p.14 / Conceptual Framework of this study --- p.16 / Chapter IV --- THE CHANGE PROGRAM --- p.17 / Introduction --- p.17 / Company Background --- p.17 / The Change Program --- p.18 / Action Plans Recommended by PricewaterhouseCoopers --- p.19 / The Implementation of the Change Program --- p.21 / Chapter V --- RESEARCH METHODOLOGY --- p.24 / Data Collection --- p.24 / Measurement of Questionnaire --- p.25 / Chapter VI --- RESULTS --- p.30 / Correlation --- p.30 / Regression --- p.33 / Chapter VII --- DISCUSSION --- p.37 / Message communicate characteristics --- p.37 / Exonerating Motives --- p.40 / Reframing Outcome --- p.42 / Chapter VIII --- LIMITATIONS AND CONCLUSION --- p.46 / Limitations --- p.46 / Conclusion --- p.47 / BIBLIOGRAPHY --- p.51 / APPENDIX --- p.56
Identifer | oai:union.ndltd.org:cuhk.edu.hk/oai:cuhk-dr:cuhk_322948 |
Date | January 2000 |
Contributors | Ng, Long-Tan., Chinese University of Hong Kong Graduate School. Division of Business Administration. |
Source Sets | The Chinese University of Hong Kong |
Language | English |
Detected Language | English |
Type | Text, bibliography |
Format | print, vii, 56 leaves : ill. (some col.) ; 30 cm. |
Coverage | China, Hong Kong |
Rights | Use of this resource is governed by the terms and conditions of the Creative Commons “Attribution-NonCommercial-NoDerivatives 4.0 International” License (http://creativecommons.org/licenses/by-nc-nd/4.0/) |
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