Factors influencing managers' satisfaction in a working-relationship with an external consultant

Description

This study proposed a model to specify the influence of negative expectations of the manager in regard to working with a consultant, the level of cynicism of the manager, the client-consultant relationship and the level of management change skills on a manager's client satisfaction.

Links & Downloads

1. https://scholarworks.lib.csusb.edu/etd-project/2002
2. https://scholarworks.lib.csusb.edu/cgi/viewcontent.cgi?article=3002&context=etd-project

Tags

Business consultants

Industrial management

Consultants

Industrial Psychology

Social psychology

Industrial and Organizational Psychology

Additional Fields

Identifer	oai:union.ndltd.org:csusb.edu/oai:scholarworks.lib.csusb.edu:etd-project-3002
Date	01 January 2001
Creators	Pressl, Stefanie Ann
Publisher	CSUSB ScholarWorks
Source Sets	California State University San Bernardino
Detected Language	English
Type	text
Format	application/pdf
Source	Theses Digitization Project