Social accounts in promoting organizational change.

Description

by Ng Long-Tan. / Thesis (M.B.A.)--Chinese University of Hong Kong, 2000. / Includes bibliographical references (leaves 51-55). / ABSTRACT --- p.iii / TABLE OF CONTENTS --- p.iv / LIST OF ILLUSTRATIONS --- p.vi / ACKNOWLEDGEMENT --- p.vii / Chapter / Chapter I --- INTRODUCTION --- p.2 / Chapter II --- LITERATURE REVIEW --- p.5 / The Applicability of Social Accounts Theory in Change Management --- p.5 / Classification of Social Accounts Theory --- p.7 / Types of Social Accounts --- p.8 / Chapter (a) --- Mitigating Accounts: lessening apparent responsibility --- p.8 / Message-Communicator Characteristics --- p.9 / Chapter (b) --- Exonerating Accounts: legitimate motives --- p.11 / Chapter (c) --- Reframing Accounts: altering perceptions about consequences --- p.12 / Chapter III --- RESEARCH SETTING --- p.14 / Hypotheses --- p.14 / Conceptual Framework of this study --- p.16 / Chapter IV --- THE CHANGE PROGRAM --- p.17 / Introduction --- p.17 / Company Background --- p.17 / The Change Program --- p.18 / Action Plans Recommended by PricewaterhouseCoopers --- p.19 / The Implementation of the Change Program --- p.21 / Chapter V --- RESEARCH METHODOLOGY --- p.24 / Data Collection --- p.24 / Measurement of Questionnaire --- p.25 / Chapter VI --- RESULTS --- p.30 / Correlation --- p.30 / Regression --- p.33 / Chapter VII --- DISCUSSION --- p.37 / Message communicate characteristics --- p.37 / Exonerating Motives --- p.40 / Reframing Outcome --- p.42 / Chapter VIII --- LIMITATIONS AND CONCLUSION --- p.46 / Limitations --- p.46 / Conclusion --- p.47 / BIBLIOGRAPHY --- p.51 / APPENDIX --- p.56

Links & Downloads

1. cuhk:322948
2. http://library.cuhk.edu.hk/record=b5890181
3. http://repository.lib.cuhk.edu.hk/en/item/cuhk-322948

Tags

Organizational change--Management

Organizational change

Additional Fields

Identifer	oai:union.ndltd.org:cuhk.edu.hk/oai:cuhk-dr:cuhk_322948
Date	January 2000
Contributors	Ng, Long-Tan., Chinese University of Hong Kong Graduate School. Division of Business Administration.
Source Sets	The Chinese University of Hong Kong
Language	English
Detected Language	English
Type	Text, bibliography
Format	print, vii, 56 leaves : ill. (some col.) ; 30 cm.
Coverage	China, Hong Kong
Rights	Use of this resource is governed by the terms and conditions of the Creative Commons “Attribution-NonCommercial-NoDerivatives 4.0 International” License (http://creativecommons.org/licenses/by-nc-nd/4.0/)