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A Study on the organizational culture building --- An example of the Eslite bookstore

This is the era that information transfers rapidly. The value of the books is lower than before. In Taiwan the average cost for book is less 250 dollars per year. The bookstores can not survive for this low expense. The image of the traditional bookstores is bad. Because of the lighting is not suffice, space too crowd, passage too narrow. It¡¦s a chaos in the bookstore. Since Eslite was built in 1989 the situation had been changed. The founder attempted to awake the elite of society joined the dream for reading quality. It never shifts for sixteen years. Eslite was depended on organizational culture. The organizational culture is the base of corporation. The
organizational culture affects the behavior of employ and organizational performance.
In this thesis chooses Eslite as the researching objects to discuss the organizational culture, the characteristics of organizational culture, the dimensions of organizational culture and how to building the organizational culture. After discussed with Eslite
management employees and analyzed the collecting data, we get the following results¡G
1.The characteristics of Eslite¡As organizational culture
includes customers , space quality, good ,love, beauty
and creation, and the dimensions of Eslite¡As
organizational culture includes competitive
circumstance, visible artifacts, a company¡As underlying
values and beliefs and the translation of those values
and beliefs into learned behaviour.
2.The effects of Eslite¡As organizational culture
includes the founder¡As idea,the locations, customers ,
expense habit and space. The organizational culture
will be different.
3.The organizational culture made Eslite became the
powerful and famous bookstore in Taiwan, the image is
better than before, the performance is increase, the
customer¡As loyalty very high and became the buyer of
the books .
4.The methods for building the organizational culture
includes internal publication, socialize processes,
training, recruitment, reward and punishment,
communication and sharing , the events for mindset
expression.

Identiferoai:union.ndltd.org:NSYSU/oai:NSYSU:etd-0812105-110131
Date12 August 2005
CreatorsHuang, Liang-chieh
ContributorsJin-feng Uen, none, none
PublisherNSYSU
Source SetsNSYSU Electronic Thesis and Dissertation Archive
LanguageCholon
Detected LanguageEnglish
Typetext
Formatapplication/pdf
Sourcehttp://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0812105-110131
Rightsoff_campus_withheld, Copyright information available at source archive

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