Thesis (MPhil)--Stellenbosch University, 2012. / ENGLISH ABSTRACT: Chapter one provides a general introduction to the entire study. It covers the background;
rationale; research questions; aims; objectives; and the theoretical grounding of the study.
Chapter two provides a review of relevant literature on systems thinking, in particular the role
of learning in living systems. This chapter also explores definitions of both learning
organization and organizational learning, covering the topics of individual, team and
organizational learning, types of organizational learning including single-loop, double-loop
and deutero-learning. Enablers of and barriers to organizational learning are examined.
Characteristics of a learning organization are discussed.
Chapter three reports on a literature review on the applicability of lessons learned systems, as
a knowledge sharing tool in the public sector. Attention is given to the advantages and
disadvantages and there is a focus on how this can be implemented in the Eastern Cape
department of Human settlements. The chapter also reviews available literature on
frameworks of organizational learning.
In Chapter four analyses are presented of empirical research in the Eastern Cape Department
of Human Settlements to determine whether there are practices in place that support
organisational learning, or might encourage the department to become a learning
organization. The chapter interprets responses and provides findings.
In chapter five a framework that could facilitate organisational learning in the Department is
suggested. The chapter highlights academic implications as well as implications of the study
for practitioners of organizational learning; and draws conclusions. / AFRIKAANSE OPSOMMING: Hoofstuk 1 bied ‘n algemene inleiding tot die studie. Dit handel oor die agtergrond, rasionaal,
navorsingsvrae, doelstelling en die teoretiese begronding van die navorsing.
Hoofstuk 2 bied ‘n oorsig van relevante literatuur oor sisteemdenke, en in besonder van leer
in lewende sisteme.Die volgende temas word behandel: lerende organisasie, organisatoriese
leer, individuele, span- en organisasie-leer, enkelslag-, dubbelslag- en deuteroleer. Drywers
van en beperkinge op organisatoriese leer word bespreek.
Hoofstruk 3 behandel literatuur oor ‘lessons learnt systems’ en hoe toepaslik dit in die
openbare sektor kan wees. Daar word spesifiek gefokus op die Departement Menslike
Vestigings in die Oos-Kaap Provinsie.
Hoofsturk 4 bied die analise aan van ‘n ondersoek in bogenoemde departement om te bepaal
in watter mate praktyke bestaan wat as organisatoriese leer gereken kan word, of as sodanig
uitgebou kan word.
Hoofstuk 5 stel ‘n raamwerk voor vir organisatoriese leer in die departement.
Gevolgtrekkings vir die praktisyns van organisatoriese leer, sowel as die akademie daarvan,
word gemaak.
| Identifer | oai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:sun/oai:scholar.sun.ac.za:10019.1/20216 |
| Date | 03 1900 |
| Creators | Majila, Victoria Thozama |
| Contributors | Kinghorn, J., Stellenbosch University. Faculty of Arts and Social Sciences. Dept. of Information Science. |
| Publisher | Stellenbosch : Stellenbosch University |
| Source Sets | South African National ETD Portal |
| Language | en_ZA |
| Detected Language | English |
| Type | Thesis |
| Rights | Stellenbosch University |
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