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Toward a role theory of organizational citizenship behavior.

Zou Xi. / Thesis (M.Phil.)--Chinese University of Hong Kong, 2004. / Includes bibliographical references (leaves 61-67). / Abstracts in English and Chinese ; questionnaires in Chinese. / TITLE PAGE --- p.I / ABSTRACT --- p.II / ACKNOWLEDGEMENT --- p.IV / TABLE OF CONTENT --- p.V / Chapter CHAPTER ONE: --- INTRODUCTION --- p.1 / Chapter CHAPTER TWO: --- LITERATURE REVIEW --- p.4 / Review on OCB --- p.4 / Original Conceptualization of OCB --- p.5 / Critiques of OCB conceptualization --- p.6 / Redefining OCB --- p.11 / Dimensions of OCB --- p.12 / Cross-culture generalizbility of the OCB scale --- p.13 / Review on the application of role theory --- p.14 / Functional roles of managers --- p.15 / A role-based performance appraisal --- p.16 / The meaning of role metaphor --- p.17 / Summary --- p.17 / Chapter CHAPTER THREE: --- A ROLE PERSPECTIVE OF OCB --- p.19 / Defining Roles --- p.19 / Identifying Functional Roles --- p.21 / Spatial typology of the role system --- p.22 / Identifying individual roles --- p.25 / Constructing a Role Model of OCB --- p.29 / Chapter CHAPTER FOUR: --- METHODOLOGY --- p.37 / Samples and Data Collection --- p.37 / Measures --- p.40 / Chapter CHAPTER FIVE: --- RESULTS --- p.43 / Analysis --- p.43 / Regression Results --- p.47 / Chapter CHAPTER SIX: --- DISCUSSION --- p.51 / Discussion on Findings --- p.51 / Theoretical Contributions --- p.55 / Practical Contributions --- p.57 / Limitations --- p.58 / Conclusion --- p.59 / REFERENCES --- p.61 / Chapter Appendix A: --- Questionnaire for the Pilot Study --- p.68 / Chapter Appendix B: --- Questionnaire for Subordinates in the Sampling Branch --- p.70 / Chapter Appendix C: --- Questionnaire for Supervisors in the Sampling Branch --- p.77 / Chapter Appendix D: --- On-line questionnaire for Cooperative Climate in the Main Study --- p.83

Identiferoai:union.ndltd.org:cuhk.edu.hk/oai:cuhk-dr:cuhk_324921
Date January 2004
ContributorsZou, Xi., Chinese University of Hong Kong Graduate School. Division of Business Administration.
Source SetsThe Chinese University of Hong Kong
LanguageEnglish, Chinese
Detected LanguageEnglish
TypeText, bibliography
Formatprint, viii, 101 leaves : ill. ; 30 cm.
RightsUse of this resource is governed by the terms and conditions of the Creative Commons “Attribution-NonCommercial-NoDerivatives 4.0 International” License (http://creativecommons.org/licenses/by-nc-nd/4.0/)

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