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Toward An Outsourcing Management Architecture:An Integrated viewpoint in Hospital

Abstract
Outsourcing is regarded as a strategy for decreasing the transaction- cost by many Taiwan hospitals; therefore, this research focused on developing the Outsourcing Management configuration. From the aspects of resource-based theory and transaction-cost theory, this research selected a public medical center in southern Taiwan as its study case and probed into Outsourcing Management structure by examining the current condition. Two study stages are included; first of all, built up the initial research framework by discussing related literature. Through continuous investigation of this case, Researcher gathered qualitative data analysis, concluded with some revision of Outsourcing Management Architecture for hospitals.
The second stage discussed among variables; ¡§resources¡¨, ¡§Outsourcing Management¡¨ and ¡§performance of outsourcing¡¨. 295 questionnaires were distributed to all research samples, including local hospitals and medical centers as teaching hospitals, also local hospitals governed by Health Insurance Bureaus in Tainan and Kaohsiung-Pintung.
Main research states as followed¡G
1.There¡¦s no difference from the degrees of hospitals and quantity of sickbeds to resources that hospitals obtained.
2.The organizational capability of private hospitals is obviously higher than public hospitals.
3.There¡¦s positive relationship within factors between resource attribute and Outsourcing performance.
4.There¡¦s connection in factors between resource attribute and Outsourcing management.
5.There¡¦s connection between and Outsourcing management and Outsourcing performance.
Concluded from the foregoing results, this research suggests hospitals to strengthen personal capacity, organizing ability and followed up by supervision concerning the process, using punishment for command, building up trust to business in partnership and rational information gathering to Outsourcing Management, will present better performance.
Key Words¡GResource-based ¡B Transaction-cost¡B Resources
Outsourcing Management¡B Performance of outsourcing

Identiferoai:union.ndltd.org:NSYSU/oai:NSYSU:etd-0729101-215947
Date29 July 2001
CreatorsWang, Chi
ContributorsShu-Chuan Yeh, Jyh-Jer Ko, Te-Cheng Yu
PublisherNSYSU
Source SetsNSYSU Electronic Thesis and Dissertation Archive
LanguageCholon
Detected LanguageEnglish
Typetext
Formatapplication/pdf
Sourcehttp://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0729101-215947
Rightsoff_campus_withheld, Copyright information available at source archive

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