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Previous issue date: 2002-10-03 / Management Integrated Systems or Enterprise Resource Planning (ERP) has been widely used for the companies whom intend to integrate the diverse information systems, to bring up to date its technological park and to get competitive advantage. The factors that can take a company to adopt an ERP are most diverse possible, but it is common that these factors are been associated to the reduction of costs, integration and processes optimization, magnifying the businesses, or even though, for being a natural trend between the competitors, suppliers and customers. In a global form, the involved costs with implantation and the deep changes at the organization structure of the company, determine that this process of election would have to be made in an isolated environment of imperfections and unreliabilities. The process of election of an ERP system must have, as main objective to find a solution which better adapt itself to the business requirements, functional necessities and investment capacity of each company, attempting against the most diverse haracteristics of prices and services of each software supplier s. The process of election of an ERP system must be minute and sufficiently rigorous, to prevent a chose that would be made in a precipitated form, preventing the use of this technology in total inadequate processes to the company cultures and operations. The midrange companies, when compared to the great corporations, they tend to be more informal in its processes of business and not to carry through great investments in TI. In this direction, the objective of this study was to analyze the keys factors whish take the entrepreneurs to choose for a solution of integrated management in midrange companies. For this objective was adopted as method the qualitative form of multiple cases, which was accomplished with 17 entrepreneurs in the distribution sector, located in the great S??o Paulo. The results reached in this research come to corroborate the previous affirmation that mentions the cost and factors like integration as motivated elements in the election of the ERP system. / Sistemas Integrados de Gest??o ou Enterprise Resource Planning (ERP) t??m sido amplamente utilizados pelas empresas que pretendem integrar os diversos sistemas de informa????es, atualizar seu parque tecnol??gico e obter vantagem competitiva. Os fatores que podem levar uma empresa a adotar um ERP s??o os mais diversos poss??veis, mas ?? comum que estes estejam associados ?? redu????o de custos, integra????o e otimiza????o de processos, amplia????o dos neg??cios, ou at?? mesmo, por ser uma tend??ncia natural entre os concorrentes, fornecedores e clientes. De forma geral, os custos envolvidos com implanta????o e as profundas mudan??as organizacionais causadas na empresa, determinam que esse processo de sele????o deveria ser feito em um ambiente isolado de falhas e inseguran??as. O processo de sele????o de um sistema ERP, deve ter, como principal objetivo, encontrar uma solu????o que melhor se adapte aos requisitos de neg??cios, necessidades funcionais e capacidade de investimento de cada empresa, atentando para as mais diversas caracter??sticas de pre??os e servi??os de cada fornecedor de software. O processo de sele????o de um sistema ERP deve ser minucioso e rigoroso o suficiente, para evitar que uma escolha desse tipo seja feita de forma atabalhoada, evitando o uso dessa tecnologia em processos totalmente inadequados ?? cultura e opera????o da empresa. As empresas de m??dio porte, quando comparadas as grandes corpora????es, tendem a ser mais informais em seus processos de neg??cio e a n??o realizar grandes investimentos em TI. Neste sentido, o objetivo deste estudo foi analisar os fatores chaves que levam os empres??rios a escolher por uma solu????o de gest??o integrada em empresas de m??dio porte. Para isso, utilizou-se como m??todo o qualitativo na forma de casos m??ltiplos, aplicada a 17 empres??rios do setor de distribui????o, localizados na Grande S??o Paulo. Os resultados alcan??ados nesta pesquisa v??m a corroborar a afirma????o anterior, a qual menciona o custo e fatores como integra????o como elementos motivados na sele????o dos ERPs.
Identifer | oai:union.ndltd.org:IBICT/oai:132.0.0.61:tede/324 |
Date | 03 October 2002 |
Creators | Fernandes, Marcelo Eloy |
Contributors | Silva, Dirceu da, Amaral, S??rgio Ferreira do, Peleias, Ivam Ricardo |
Publisher | FECAP - Faculdade Escola de Com??rcio ??lvares Penteado, Mestrado em Administra????o de Empresas, FECAP, BR, Administra????o estrat??gica |
Source Sets | IBICT Brazilian ETDs |
Language | Portuguese |
Detected Language | English |
Type | info:eu-repo/semantics/publishedVersion, info:eu-repo/semantics/masterThesis |
Format | application/pdf |
Source | reponame:Biblioteca Digital de Teses e Dissertações do FECAP, instname:Fundação Aramando Álvares Penteado, instacron:FAAP |
Rights | info:eu-repo/semantics/openAccess |
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