This study seeks to understand ways in which members’ experience a sense of belonging within Sephora’s own commodified community: Beauty Insider. Three research questions are presented, the final one being of highest importance: in which way do members of Beauty Insider experience a sense of belonging? To be able to understand the members, previous research is presented where Muniz & O’Guinn’s (2001) study on Brand Communities is essential, as well as the study conducted by Dholakia et al. (2004) on participation within communities. To better understand what activities members engage in within communities, a theoretical framework based on fan cultures, consumer culture and participatory culture is presented to gain a better understanding of the aspects of a community. This study will approach the research questions mainly using focus group interviews, as well as a necessary description of the discourse content of the platform to better understand the context of the study. The study concludes by presenting a result and an analysis that is, mostly, in line with previous research as well as discovering new aspects of members attitudes towards Beauty Insider and which meaning members experience as a result of participating in different activities within the community.
| Identifer | oai:union.ndltd.org:UPSALLA1/oai:DiVA.org:sh-38375 |
| Date | January 2019 |
| Creators | Ankarberg, Emma |
| Publisher | Södertörns högskola, Institutionen för kultur och lärande |
| Source Sets | DiVA Archive at Upsalla University |
| Language | English |
| Detected Language | English |
| Type | Student thesis, info:eu-repo/semantics/bachelorThesis, text |
| Format | application/pdf |
| Rights | info:eu-repo/semantics/openAccess |
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