Since last year 2008, the economy has started going down and the unemployment rate
has risen uncontrollably. Our government promised to take the citizens out of this bad
condition. To improve the citizen satisfaction, the government should lead the whole
government team to progress. And before doing so, understanding the attitude of civil
servants is very important, because the higher satisfaction the civil servants have, the
harder they will work.
However, the issue about employment satisfaction is widely researched by many
scholars. As a result, this research will focus on the six HRM practice practices , which
are selecting , training and development, performance appraisal, organization structure
and process , communication and rewards. In this study, the main research intends to
understand the difference between the perception of the civil servants on the current stage
and their perception of the ideal condition. And the personal characteristics impact on the
employment satisfaction.
This study concluded the main results as follows:
1. There appears significant difference in HRM practices between civil servant¡¦s actual
and ideal perception.
2. Person characteristics will affect the satisfaction of civil servants in different HRM
practice dimensions.

Identiferoai:union.ndltd.org:NSYSU/oai:NSYSU:etd-0905109-003423
Date05 September 2009
CreatorsLi, Pei-hsuan
ContributorsH. Jason Huang, Albert Wenben Lai, Wu Chi Cheng
PublisherNSYSU
Source SetsNSYSU Electronic Thesis and Dissertation Archive
LanguageCholon
Detected LanguageEnglish
Typetext
Formatapplication/pdf
Sourcehttp://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0905109-003423
Rightsnot_available, Copyright information available at source archive

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