Performance management and goal attainment are two subjects over which thousands
of books and articles have been written. The manufacturing sector in South Africa is
competitive and companies have to continuously strive to better themselves to meet
the ever changing requirements of their customers.
What is important to the company of today is that the goals and strategies must be
reviewed on a regular basis. The question that can now be asked, is the following:
How can corporate goals be attained through the management of the company's
performance?
The purpose of this study is to establish how companies achieve their set goals
through the management of their performance. The focus was not only placed on the
financial indicators of performance, but also placed on how the companies manage
their non-financial performance. In the current competitive environment in which
manufacturing companies find themselves, the importance of non-financial
performance has increased to the same level as financial performance. Empirical
research was performed by means of a questionnaire and interviews in order to
determine how companies operate to achieve their set goals and to arrive at
conclusions and recommendations based on this research.
It was found that companies give the same amount of attention to the financial and
non-financial indicators of performance, but that there is room for improvement in the
use of non-financial indicators. There was also found that companies achieve their set
goals through the use of performance management. / Thesis (M.Com. (Management Accounting))--North-West University, Potchefstroom Campus, 2007.
| Identifer | oai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:nwu/oai:dspace.nwu.ac.za:10394/1681 |
| Date | January 2006 |
| Creators | Coetsee, Gert Christiaan |
| Publisher | North-West University |
| Source Sets | South African National ETD Portal |
| Detected Language | English |
| Type | Thesis |
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