This study was aimed at assessing the adequacy of the management development
activity and its support by top management in the public service of the North West
province. The South African public service is a key instrument by which service
delivery can be ensured, as a result there is a need to enhance its capacity. Management
development, particularly for senior management, should be seen as the most important
component of human resource development in the public service, which should be
improved.
Certainly there are considerable benefits to be derived from an effort by any developing
country to develop its public service senior managers. Current research reveals that
management development is accepted as a contributor to organisational performance.
Whilst this is the case, often not all management development programmes meet the
needs of the organisation. Some management development programmes fail because of
lack of top management support, together with organisational conditions and practices
that are supposed to contribute to their effectiveness and overall organisational
effectiveness.
Thus, an assessment of the adequacy of the management development activity of the
public service of the North West province should often be conducted so as to improve
on it and thereby contribute to the enhancement of service delivery.
In terms of research design and methodology, this study was evaluative in nature. The
study involved the systematic collection of information on the worth of the
management development programme, which has to make value judgements
concerning the worth of such a programme.
The target population for this study was all senior managers in the public service of the
North West province. The accessible population comprises of those senior managers
who were based in Mafikeng, the capital of the province and the seat of government in
which all-administrative head offices of all provincial departments are located. The
research sample was drawn from senior managers within some departments that form
the North West provincial administration. Structured questionnaires and unstructured
interviews were used in this study as data collection instruments. Combinations of both
qualitative and quantitative methods of data analysis are used. To interpret the data
collected from the Management Development Audit section of the Questionnaire, a
scoring and interpretation worksheet was adapted for use. Some managers were also
interviewed in order to find out their opinions about management development
effectiveness.
The findings of the study revealed that the management development activity in the
public service of the North West is inadequate and requires to be improved.
The recommendations based on the findings of this study can be summarised by stating
that 88% of the management development activity requires improvement. / Thesis (M. Phil.) North-West University, Mafikeng Campus, 2004
| Identifer | oai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:nwu/oai:dspace.nwu.ac.za:10394/11306 |
| Date | January 2004 |
| Creators | Seitshiro, Nelson Dikgang |
| Source Sets | South African National ETD Portal |
| Language | English |
| Detected Language | English |
| Type | Thesis |
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