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Strategic Methods Utilized by Small Business Development Centers in the United States and Its Territories to Deliver Educational Programs

Strategic Methods Utilized by Small Business Development Centers
in the United States and Its Territories to Deliver Educational Programs
by: Michael Robert Wholihan
Abstract:
The intent of this surveyed research study was to analyze how Small Business Development Centers (SBDC) deliver educational programs within the United States and its territories. The survey was sent to sixty-three SBDC State Directors, all of whom responded. The data identifies patterns and variations in educational programs that are implemented at the centers. Business educators are constantly thinking of new topics to address small business owners. An SBDC that provides educational services to small company owners must take into consideration what program topics they will offer each year.
SBDCs teach an array of business related topics and complex issues for small business owners to learn through the various centers. The design of the research questions were to collect and analyze the educational program information to understand how and why SBDCs provide their services in each state. If there are several business centers offering the same educational courses there is little diversification. For business educators it is vitally important to teach new methods and resolve existing concerns which company owners and start-up ventures address with their business decisions.
The accuracy of the survey answers provided in each question led to a higher response rate. The survey questions identified key aspects and approaches State Directors utilize to effectively deliver business education programs. The 100% response rate that completed the survey reflected the importance of the developed survey topics and the results which correlated to the initial researched questions. The basis of this study began from researched literature of SBDCs that teach, develop and deliver educational programs. A review of the literature for this study suggested a need to comprehend the education of entrepreneurship, economic
development, and education program management. The universities, Chambers of Commerce
and community colleges that host SBDCs play significant roles as centers for economic and educational generators with the assistance of SBDC researchers and practitioners.

Identiferoai:union.ndltd.org:PITT/oai:PITTETD:etd-04252008-153340
Date30 June 2008
CreatorsWholihan, Michael Robert
ContributorsDr. Cindy Tananis, Dr. Mary McKinney, Dr. John C. Weidman II, Dr. Glenn Nelson
PublisherUniversity of Pittsburgh
Source SetsUniversity of Pittsburgh
LanguageEnglish
Detected LanguageEnglish
Typetext
Formatapplication/pdf
Sourcehttp://etd.library.pitt.edu/ETD/available/etd-04252008-153340/
Rightsunrestricted, I hereby certify that, if appropriate, I have obtained and attached hereto a written permission statement from the owner(s) of each third party copyrighted matter to be included in my thesis, dissertation, or project report, allowing distribution as specified below. I certify that the version I submitted is the same as that approved by my advisory committee. I hereby grant to University of Pittsburgh or its agents the non-exclusive license to archive and make accessible, under the conditions specified below, my thesis, dissertation, or project report in whole or in part in all forms of media, now or hereafter known. I retain all other ownership rights to the copyright of the thesis, dissertation or project report. I also retain the right to use in future works (such as articles or books) all or part of this thesis, dissertation, or project report.

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