Communication in professional settings is essential to arriving at end results. Managers use speech acts to delegate, instruct, and in other ways get subordinates to perform everyday tasks. The present study aims to investigate how speech acts are performed using different politeness strategies, how these politeness strategies affect the motivation in subordinates, and how politeness can be used strategically in specific situations. The results indicate that politeness strategies used by managers are important for the motivation of subordinates and that different situations and different individuals call for different politeness strategies. Thus it is necessary for managers to make conscious and strategic linguistic choices adapted to specific situations and individuals.
| Identifer | oai:union.ndltd.org:UPSALLA1/oai:DiVA.org:miun-8568 |
| Date | January 2009 |
| Creators | Young, Celina |
| Publisher | Mittuniversitetet |
| Source Sets | DiVA Archive at Upsalla University |
| Language | English |
| Detected Language | English |
| Type | Student thesis, info:eu-repo/semantics/bachelorThesis, text |
| Format | application/pdf |
| Rights | info:eu-repo/semantics/openAccess |
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