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Unethical decision-making and behaviour in the life insurance sector of South Africa

The public is regularly shocked by revelations of new business scandals. Nearly every sector of society is tainted by incidents of unethical behaviour. In this regard, the South African financial services industry has attracted a lot of attention, as some of the biggest scandals in recent years have occurred in this industry. With the world economy still experiencing the effects of the global recession, the last thing that institutions in the financial arena must do is engage in unethical behaviour. Immoral behaviour could damage a company's repution and lead to further financial losses. The purpose of this study was thus two-fold: firstly, to investigae the factors that influence unethical decision-making and behaviour in the local life insurance sector, and secondly to evaluate how business ethics are institutionalised at a sample of life insurance companies.

Identiferoai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:nmmu/vital:9282
Date January 2010
CreatorsVan Greunen, Conrad
PublisherNelson Mandela Metropolitan University, Faculty of Business and Economic Sciences
Source SetsSouth African National ETD Portal
LanguageEnglish
Detected LanguageEnglish
TypeThesis, Masters, MCom
Formatxxi, 252 pages, pdf
RightsNelson Mandela Metropolitan University

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