In recent decades the increasing pressure on companies operating in different areas of the business to enhaced their competitive advantage, focus on continual improvement and maintain customer loyalty. One of the tools that achieve the desired state, is implementation of quality management system according to ISO 9001. The quality management system implementation in the company gives its customers a clear signal of the intention to continuously improve the company in relation to the requirements of continuous improvement and transparent negotiated. Due to these reasons, the thesis deals with the analysis of compliance with the requirements of ISO 9001 in particular logistics company. The aim of this work is a detailed analysis of the current situation in the company with a focus on the creation of practical advice and recommendations, which aim to provide conformity to ISO 9001 with the conditions in the company. The work is conceived as a practical guide to implementation of the recommendations which have lead to the successful implementation of quality management system as well as the certification under that standard.
| Identifer | oai:union.ndltd.org:nusl.cz/oai:invenio.nusl.cz:193237 |
| Date | January 2014 |
| Creators | Dvorská, Terézia |
| Contributors | Říhová, Zora, Maciak, Michal |
| Publisher | Vysoká škola ekonomická v Praze |
| Source Sets | Czech ETDs |
| Language | Slovak |
| Detected Language | English |
| Type | info:eu-repo/semantics/masterThesis |
| Rights | info:eu-repo/semantics/restrictedAccess |
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