The aim of this Thesis is to describe the practical implementation of process management in terms of Configuration Management process and subsequent implementation support tool, configuration and management database, focusing on describing and identifying particular steps needed for the definition and implementation process and the subsequent selection and implementation support tools. As an initial base of this Thesis I have used the practical experience of projects focusing on the definition and implementation of process management and subsequent implementation support tools, in which I acted in the role of the Configuration Manager. It means I assisted at course of entire projects. The Thesis focuses mainly on my run and defined Configuration Management process and describes the process and importance of various activities leading to the successful establishment of a process into practice, including identified problems and some of their solutions. The result of this Thesis should approach introducing one of the process of family ITIL v. 2 to practice and subsequent leading to the selection and implementation of the configuration and management database, as a major output of this process.
| Identifer | oai:union.ndltd.org:nusl.cz/oai:invenio.nusl.cz:75832 |
| Date | January 2010 |
| Creators | Šipka, Ladislav |
| Contributors | Bruckner, Tomáš, Klíma, Daniel |
| Publisher | Vysoká škola ekonomická v Praze |
| Source Sets | Czech ETDs |
| Language | Czech |
| Detected Language | English |
| Type | info:eu-repo/semantics/masterThesis |
| Rights | info:eu-repo/semantics/restrictedAccess |
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