M.Tech. (Production Management) / This thesis provides some information, techniques and innovations that will equip operations managers in the service industry to develop technical, conceptual and interpersonal skills. These skills will help them make better operating decisions.
Identifer | oai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:uj/uj:8043 |
Date | 04 February 2014 |
Creators | Van den Berg, L. M. M. |
Source Sets | South African National ETD Portal |
Detected Language | English |
Type | Thesis |
Rights | University of Johannesburg |
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