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Intrinsic and extrinsic factors that influence consumers’ intention and purchase behavior: The case of eco-labeled dairy products

This research aims to undersatnd how intrinsic and extrinsic factors can influence
consumers’ buying decision on shopping eco-labeled dairy products in order to close
the gap between intention and purchase. This research is a quantitative study and uses
the theory of reasoned action (TRA) of Ajzen & Fishbein (1980). Data were collected
through surveys applied to consumers buying dairy products from a recognised dairy
supermarket in Bogotá-Colombia. This work uses logistic regression as a statistical
method to subsequently complement the analysis and enhance the results. It also uses
exploratory factor analysis, confirmatory analysis, and a structural equation model.
Findings show that ecological labels do not generate a positive influence to close the
gap between intention and purchase. Manufacturers should strengthen environmental
damage knowledge and awareness on dairy products consumption while keeping
positive private benefits so that eco-labels really work and the gap between intention
and purchase can be reduced.

Identiferoai:union.ndltd.org:PUCP/oai:tesis.pucp.edu.pe:20.500.12404/16740
Date30 July 2020
CreatorsHerrera Gonzalez, Daniel Antonio
ContributorsOrtiz, Lourdes
PublisherPontificia Universidad Católica del Perú, PE
Source SetsPontificia Universidad Católica del Perú
LanguageEnglish
Detected LanguageEnglish
Typeinfo:eu-repo/semantics/doctoralThesis
Formatapplication/pdf
Rightsinfo:eu-repo/semantics/openAccess, http://creativecommons.org/licenses/by-nc-nd/2.5/pe/

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