Masters Diploma in Technology: Office Administration at the School of Business Informatics at the Cape Technikon / During visits to business organisations where students undergo co-operative
education, it was revealed that functional managers, irrespective the size and type
of organisation, are bound by many administrative tasks that leave them very little
time for strategic planning and decision making. It also places a lot of pressure on
these managers to keep up with technological developments.It also seems as if administrative staff who possess the required training, skills and
proficiency are not utilised fully, and consequently do not experience work
satisfaction - which leads to increased staff turnover.The solution to this problem seems to be the appointment of managers in charge
of the administrative activities in an organisation - on all managerial levels, but
especially on middle and lower management levels. Not only does this free functional
managers from the additional burden of administrative obligations, but also
enables them to concentrate on their primary function. In the study, these managers
of administrative activities are referred to as office administrators.In this study, the factors that contribute most to the effective utilisation of the
office administrator in business organisations were investigated. During this
process, a model was also developed for the effective utilisation of office
administrators.
| Identifer | oai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:cput/oai:localhost:20.500.11838/1695 |
| Date | January 1998 |
| Creators | Crause, Anna Catharina |
| Publisher | Cape Technikon |
| Source Sets | South African National ETD Portal |
| Language | other |
| Detected Language | English |
| Type | Thesis |
| Rights | http://creativecommons.org/licenses/by-nc-sa/3.0/za/ |
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