The study had three objectives: (a) to determine the causes of turnover among particular career service employees in the Departments of Corrections (DC), Highway Safety and Motor Vehicles (DHSMV), Health and Rehabilitative Services (DHRS), and Agriculture and Consumer Services (DA & CS); (b) to examine the impact of turnover in these agencies; and (c) to estimate the costs of this turnover. / Of the 1,005 questionnaires distributed in the agencies, 552 (54.9%) were usable. Also, 17 supervisors and three personnel directors were interviewed about the impact and cost of turnover among specific groups of employees. / Multiple regression analysis indicated that supervision, job character, organizational commitment, personal standards, and length of service had significant impact on employees' turnover intentions. In addition, participation in decision making, age, and pay had significant impact on employees' intention to transfer. The study also revealed that frequent and high turnover incidents have a negative impact on the remaining employees' performance, morale, and social and communication patterns. Estimates of the costs of turnover for the positions of Chemist II (DA & CS), Computer Programmer Analyst I (DHSMV), and Correctional Probation Officer (DC) ranged from $1989 to \$7717. / The study results contribute to a very limited academic literature dealing with turnover among public employees. It concluded with practical implications of the findings for top management and future research. / Source: Dissertation Abstracts International, Volume: 56-04, Section: A, page: 1522. / Major Professor: Frank P. Sherwood. / Thesis (Ph.D.)--The Florida State University, 1995.
| Identifer | oai:union.ndltd.org:fsu.edu/oai:fsu.digital.flvc.org:fsu_77421 |
| Contributors | Shuaibi, Faisal A., Florida State University |
| Source Sets | Florida State University |
| Language | English |
| Detected Language | English |
| Type | Text |
| Format | 255 p. |
| Rights | On campus use only. |
| Relation | Dissertation Abstracts International |
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