While existing literature on leadership articulates the importance of leader emotion, there has been little attention to the potential roles of more specific emotions. The current paper examined the effect of leader emotion on evaluations of leadership in the context of a product recall. In particular, this research examined how the expression of anger and sadness influences how effective a leader is perceived to be in times of crises. This was done by manipulating the emotion of the leader, as well as the response of the leader. The results revealed that a leader expressing either sadness or anger/sadness was evaluated more favorably than a leader expressing anger. Furthermore, a leader accepting responsibility for the crisis was evaluated more favorably than a leader not accepting responsibility.
| Identifer | oai:union.ndltd.org:RICE/oai:scholarship.rice.edu:1911/17853 |
| Date | January 2005 |
| Creators | Madera, Juan M. |
| Contributors | Smith, D. Brent |
| Source Sets | Rice University |
| Language | English |
| Detected Language | English |
| Type | Thesis, Text |
| Format | 57 p., application/pdf |
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