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First impressions through the constructs of impression management

Description

The research on this study examines how first impressions are formed in the hotel setting. The study also looks at the social intelligence process through the constructs of self-monitoring and impression management.

Links & Downloads
  1. https://scholarworks.lib.csusb.edu/etd-project/2746
  2. https://scholarworks.lib.csusb.edu/cgi/viewcontent.cgi?article=3764&context=etd-project
Tags
Impression formation (Psychology)
Hotel front desk personnel
Customer relations
Consumer satisfaction
Social perception
Consumer satisfaction
Customer relations
Hotel front desk personnel
Impression formation (Psychology)
Social perception.
Public Relations and Advertising
Additional Fields
Identiferoai:union.ndltd.org:csusb.edu/oai:scholarworks.lib.csusb.edu:etd-project-3764
Date01 January 2005
CreatorsWilson, Amber Joy
PublisherCSUSB ScholarWorks
Source SetsCalifornia State University San Bernardino
Detected LanguageEnglish
Typetext
Formatapplication/pdf
SourceTheses Digitization Project

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