This study was undertaken to examine why the Office of Housing Rehabilitation has failed to adequately process loan and grant applications. The problem centers around the fact that the demands made on the personnel of the Office of Housing Rehabilitation are beyond their capabilities. Motivation and inadequacy of staff are discussed as possible causes. Both of these aspects of the problem are addressed in separate sections of the paper, namely (1) Motivation and Job Performance; (2) The Staff: A Focus on Demands, Size and Development. Recommendations for the solution of this problem involve more cooperation with and trust for the employees by management, and greater input into the decision-making process by the employees.
Identifer | oai:union.ndltd.org:auctr.edu/oai:digitalcommons.auctr.edu:dissertations-3510 |
Date | 01 August 1979 |
Creators | Smith, Reginald |
Publisher | DigitalCommons@Robert W. Woodruff Library, Atlanta University Center |
Source Sets | Atlanta University Center |
Detected Language | English |
Type | text |
Format | application/pdf |
Source | ETD Collection for Robert W. Woodruff Library, Atlanta University Center |
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