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Organizational trust: A test of a model of its determinants

The concept of trust is of major theoretical and instrumental significance in the study of organizations. Despite the extensive literature detailing the implications of trust in organizational life, there has been little systematic study of its determinants. The objective of this research is to develop and test a model of trust formation in organizations. The parameters of the model are based on the theory that the existence of trust is the result of key organizational and individual attributes. Results from this study confirm these ideas. / An employee's level of organizational trust is found to be associated with (a) the nature of supervision, (b) job characteristics, (c) locus of control, (d) public service motivation, and (e) gender. Moreover, it also correlates with the degree of goal congruence between a worker and an organization climate. Organizational leaders are viewed as responsible for creating conditions of trust because of their control of its most significant determinants. / Implications of these findings suggest connections between trust, the type of workplace governance represented by its antecedents, and the political ideology of public employees. Trust may also represent a viable test variable to be employed to create common ground between scholars interested in intraorganizational experiences and those concerned with political attitudes and behavior. / Source: Dissertation Abstracts International, Volume: 49-12, Section: A, page: 3865. / Major Professor: James S. Bowman. / Thesis (Ph.D.)--The Florida State University, 1988.

Identiferoai:union.ndltd.org:fsu.edu/oai:fsu.digital.flvc.org:fsu_77894
ContributorsCarnevale, David G., Florida State University
Source SetsFlorida State University
LanguageEnglish
Detected LanguageEnglish
TypeText
Format185 p.
RightsOn campus use only.
RelationDissertation Abstracts International

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