M.Tech. Business Administration (MBA) / This study examines the extent to which the e-government innovation, the Employee Self Service, has diffused or been adopted by employees within the Gauteng Provincial Government. The study draws on the diffusion model which involves employees' perceptions of five key attributes of innovations namely, Relative Advantage, Compatibility, Complexity, Trialability, and Observability, to determine their relative influences on the rates of adoption and or non-adoption of the Employee Self Service. The results of the study demonstrate the relevance and usefulness of determining which attributes of innovations are perceived to be the most important, as informing a strategy for the successful introduction of the Employee Self Service as an e-government initiative. Findings show that respondents have generally adopted the Employee Self Service.
| Identifer | oai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:tut/oai:encore.tut.ac.za:d1001186 |
| Date | January 2013 |
| Creators | Stuurman, Phumeza. |
| Source Sets | South African National ETD Portal |
| Language | English |
| Detected Language | English |
| Type | Text |
| Format |
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