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The impact of employees' perceptions of the board's effectiveness in the public sector

Research report presented to SBL, Unisa, Midrand. / The purpose of this research is to investigate the impact of employees’ perceptions
on the effectiveness of the board in the public sector. The units of analysis relevant
to this research were the board of directors and the employees in the public sector.
Thus, two questionnaires were designed: one for the board members, and the other
for employees. The questionnaires were designed around various themes aimed at
establishing the following: whether employees in the Public Sector perceive their
Board of Directors to be effective, whether the Board of Directors in the Public
Sector believe that their effectiveness is impacted by employee perceptions, and to
determine what factors need to be in place to promote a positive relationship
between employee perceptions and board effectiveness.
The survey confirmed that the board members do believe that they are effective in
the execution of their functions. The employees do agree that the board plays an
important role in organisations, that organisations will be impacted negatively
without the direction of the board, and that the board is conducting its roles and
responsibilities as effectively as possible.
In terms of whether the board of directors in the public sector believe that their
effectiveness is impacted by the employees’ perceptions, the results from both the
employees and members of the board were inclined towards ‘agree’ on the Likert
scale. The survey also revealed that the prevalence of other factors in the
organisation, (Transparency and Accountability, Communication, Stakeholder
Relations Strategy, Board’s high Ethical Standard, Speedily Resolution of Labour
disputes, Commitment to employee development, and Consistency in policy
implementation), will have a high impact in their organisations, particularly in
promoting a positive relationship between employee perceptions and board
effectiveness.

Identiferoai:union.ndltd.org:netd.ac.za/oai:union.ndltd.org:unisa/oai:uir.unisa.ac.za:10500/3743
Date01 December 2009
CreatorsSemela, Phillip
Source SetsSouth African National ETD Portal
LanguageEnglish
Detected LanguageEnglish
TypeThesis

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