The purpose of this study is to further explore the modern phenomenon of COO, brand image, and online influencer marketing as they relate to consumer's purchase intention online. This empirical study employs a mixed method approach with quantitative exploratory factor analysis through a survey as well as qualitative exploration through focus groups and in-depth interviews. Quantitative data analysis revealed that online influencers have a significant effect on consumers’ purchase intent as well as their perception of COO or brand image. Qualitative data analysis further revealed that when consumers do not follow online influencers, they have a less than significant effect on the consumers’ perception of COO. However, if consumers actively follow online influencers, the probability of them adhering to the recommendations of purchasing from an unfamiliar COO is high. This results in the recognition of the need for further research, as well as some insightful avenues to investigate.
| Identifer | oai:union.ndltd.org:UPSALLA1/oai:DiVA.org:mdh-43722 |
| Date | January 2019 |
| Creators | Dreifaldt, Nathalie, Drennan, Todd |
| Publisher | Mälardalens högskola, Akademin för ekonomi, samhälle och teknik, Mälardalens högskola, Akademin för ekonomi, samhälle och teknik |
| Source Sets | DiVA Archive at Upsalla University |
| Language | English |
| Detected Language | English |
| Type | Student thesis, info:eu-repo/semantics/bachelorThesis, text |
| Format | application/pdf |
| Rights | info:eu-repo/semantics/openAccess |
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