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Software process management and case studies in Hong Kong.

by Ling Ho-Wan Howard, Ryoo Byung-Hoon. / Thesis (M.B.A.)--Chinese University of Hong Kong, 2003. / Includes bibliographical references (leaves 72-74). / ABSTRACT --- p.ii / TABLE OF CONTENTS --- p.iii / LIST OF ILLUSTRATIONS --- p.vi / LIST OF TABLES --- p.vii / PREFACE --- p.viii / Chapter / Chapter I. --- IT PROFILE OF HONG KONG --- p.1 / IT Penetration in2002 --- p.1 / Government Initiatives --- p.2 / Software Industry of Hong Kong --- p.2 / Chapter II. --- IT STRATEGY --- p.5 / IT Strategy - 3 Check Points --- p.5 / Flexible Platform --- p.5 / Strategy vs. ROI --- p.8 / Outsourcing or Internal Development --- p.9 / Quality Management System ´ؤ Instituting Best Practices --- p.10 / Deming's 14 Points --- p.11 / The Juran Trilogy --- p.12 / Crosby's 14 Quality Steps --- p.13 / Chapter III. --- SOFTWARE QUALITY MANAGEMENT - CMM --- p.16 / Software Development Project --- p.16 / Software Project Process Model --- p.17 / Software Quality Management --- p.19 / Capability Maturity Model (CMM) --- p.20 / Bootstrap 3.2 --- p.23 / Trillium --- p.25 / ISO 9001/TickIT --- p.26 / SPICE --- p.27 / Chapter IV. --- CMM PRACTICES IN THE WORLD --- p.29 / The CMM Practices - Worldwide --- p.29 / Two studies on Software Process Management in Taiwan --- p.32 / Software Process Management in Taiwan: A Longitudinal Study of Top 1000 Companies --- p.32 / Software Project Process Management Maturity and Project Performance --- p.34 / Chapter V. --- SOFTWARE PROCESS MANAGEMENT IN HONG KONG --- p.36 / The CMM in Hong Kong --- p.37 / Case Studies on the SPM in Hong Kong --- p.41 / Case 1: Dow Chemical --- p.41 / Case 2: Oracle Hong Kong --- p.44 / Case 3: Bentley Systems Inc. (Hong Kong) --- p.48 / Case 4: i-Cable --- p.50 / Case 5: SinoPac Securities (Asia) Ltd --- p.53 / Implications of the Statistics --- p.55 / Factor comparison of mean value --- p.56 / Implications --- p.58 / Chapter VI. --- CONCLUSION --- p.60 / APPENDIX --- p.62 / BIBLOGRAPHY --- p.72

Identiferoai:union.ndltd.org:cuhk.edu.hk/oai:cuhk-dr:cuhk_324132
Date January 2003
ContributorsLing, Ho-Wan Howard., Ryoo, Byung-Hoon., Chinese University of Hong Kong Graduate School. Division of Business Administration.
Source SetsThe Chinese University of Hong Kong
LanguageEnglish
Detected LanguageEnglish
TypeText, bibliography
Formatprint, x, 76 leaves : ill. ; 30 cm.
CoverageChina, Hong Kong
RightsUse of this resource is governed by the terms and conditions of the Creative Commons “Attribution-NonCommercial-NoDerivatives 4.0 International” License (http://creativecommons.org/licenses/by-nc-nd/4.0/)

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