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The importance of communication quality in services

Thesis (M.S.)--Florida State University, 2005. / Advisor: Dr. Steven McClung, Florida State University, College of Communication, Dept. of Communication. Title and description from dissertation home page (viewed June 14, 2005). Document formatted into pages; contains vi, 52 pages. Includes bibliographical references.

Identiferoai:union.ndltd.org:OCLC/oai:xtcat.oclc.org:OCLCNo/60615491
Date January 2005
CreatorsJones, Elizabeth T. McClung, Steven.
Source SetsOCLC
LanguageEnglish
Detected LanguageEnglish
TypeElectronic dissertation.

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